In-hospital patient escort
A certified, medically trained companion who stays with your patient at every appointment and explains what the doctor said.
Hospitals in China function well, but most information travels by word of mouth between doctors. If no one in the room speaks your language, you will be told something happened without ever learning what.
Our escorts are not general translators. They are patient-care trained, they know how a Shanghai ward actually runs, and they know which questions produce which answers. They sit with your patient, take notes, then explain the consultation in ordinary language the same evening.
For families abroad, we send a written update every day. You will know what was done, what was recommended, and what happens next.
Who this is for
Every patient, and especially anyone travelling alone, with a relative at home who cannot be present, or with limited English.
What is included
- A certified, medically trained companion for the whole admission
- Attendance at every appointment and every procedure
- A plain-language account of each consultation
- Daily written update sent to your family at home
- Advocacy when you need something the ward has not offered
- Escalation to our coordinator, 24/7
Typical timeline
- 1
Matched before departure
- 2
Present from admission to discharge
- 3
Daily updates during your stay
- 4
Handover and discharge summary on the last day
Talk to us about this service
Send your reports and we will reply with what is possible, what it costs and how long it takes.
Medical fees are set by the hospital and depend on your case. Our coordination fee is quoted in writing before you travel.